We’re proud to announce that our CEO Ben Whitaker has been named as one of the top 16 reverse-logistics leaders, fighting to tackle retail’s $761 billion e-commerce returns problem! Read the glowing praise on Ben below – or to read the full article, click here.
Ben Whitaker, CEO of RMX Recommerce
Ben Whitaker is the CEO of RMX Recommerce.
After nearly five years at B-Stock, Ben Whitaker set out to fill what he saw as a gap among companies offering solutions for retailers. Founded in 2021, RMX Recommerce grades returns based on quality and “resalability.” Whitaker decided to build the company in Europe to focus on cross-border e-commerce orders — or orders shipped directly to consumers in Europe from other regions.
“Fundamentally, there is a lot of tech that enables distanced selling, but not returns,” Whitaker said. He estimated the cross-border-returns problem to be worth $100 billion.
Processing and finding a productive sales channel for returned goods in Europe is more cost- and emissions-efficient than shipping the goods back to their country of origin. Whitaker is bootstrapping the company and announced a partnership with SEKO Logistics in September.